Why digital accessibility is now mandatory for public authorities and companies
From June 2025, private-sector companies will also have to make their digital services accessible - this is regulated by the German Accessibility Improvement Act (BFSG). This affects websites, web shops, intranets, digital documents and software. However, many companies do not know how to implement the technical and legal requirements. Accessible design not only offers legal certainty, but also competitive advantages: An accessible website reaches more users, improves usability and strengthens the image.
Legal framework conditions: Who has to act?
The BFSG transposes the EU directive European Accessibility Act (EAA) into German law. The following obligations will apply from 2025:
- WCAG 2.1 AA as the minimum standard for digital content.
- Accessibility declaration and feedback mechanism for users.
- Enforcement procedure for violations - with risk of warnings or fines.
Affected are:
- Online retailers (e.g. web shops).
- Providers of digital services (e.g. banks, insurance companies, public authorities).
- Companies and authorities with public communication services (e.g. intranets, customer portals).
Standards and implementation: WCAG AA as a minimum requirement
The Web Content Accessibility Guidelines (WCAG) define three conformance levels (A, AA, AAA). Level AA is mandatory in the EU. Central requirements:
- Alternative texts for images and graphics.
- Keyboard operability for all functions.
- Sufficient contrast and customisable text sizes.
- Simple language and clear navigation.
Challenge: Many authorities and companies lack the resources or expertise for implementation. This is where external experts such as EGOTEC can help with audits, training and technical solutions.
Advantages for companies: More than just an obligation
Accessible digital offerings bring concrete benefits:
- Extended target group: people with disabilities, senior citizens or temporary restrictions can use your offerings.
- Better usability: Clear structures and simple operation benefit all users.
- SEO bonus: Search engines reward accessible content with better visibility.
- Positive external impact: Demonstrate social responsibility and strengthen your brand.
Practical steps for implementation - with EGOTEC as your partner
- Analyse the status quo: Where are the barriers in your digital offerings?
- Plan measures: Prioritise according to WCAG criteria.
- Technical adaptations (e.g. screen reader optimisation, accessible PDFs).
- Training for employees (e.g. for editors or developers).
Support from EGOTEC:
- Advice on BFSG compliance: analysis of your digital offerings.
Support with the implementation of the Accessibility Reinforcement Act
- Technical solutions for web shops, intranets and documents.
- Training for your team.
Conclusion: Act now - legally compliant and user-friendly
Digital accessibility is not a nice-to-have, but an obligation with added value. Companies and public authorities that act now avoid risks and tap into new customer groups.
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